Privacy policy

Last Updated: December 2025

Champs Athletics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase memberships, or use our services online or in person.

By using our website or services, you agree to the practices outlined in this Privacy Policy.

 

 

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Emergency contact information

  • Membership records

  • Information submitted through forms (e.g., contact, consultation, booking)

Usage Data

When you visit our website, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages visited

  • Time and date of visits

  • Cookies and tracking data

Fitness & Service Information

When using our services:

  • Training notes or progress you choose to share with our team

  • Appointment records for personal training or registered massage therapy

We do not collect or store sensitive health information unless voluntarily disclosed to staff to support your training or care.

 

 

2. How We Use Your Information

We use the information we collect to:

  • Create and manage memberships

  • Process payments and invoices

  • Communicate updates, confirmations, and service reminders

  • Provide customer support

  • Improve website performance and user experience

  • Offer promotions or gym-related announcements (with your consent)

  • Maintain the safety and security of our facility

 

 

3. Sharing Your Information

We may share your information with:

  • Payment processors (for billing purposes)

  • Email or communication platforms (to send updates)

  • Registered massage therapists or trainers (for service coordination)

We do not sell, rent, or trade personal information.

We may disclose information when required to comply with:

  • Provincial or federal laws

  • A legal investigation

  • Requests from law enforcement

 

 

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze site traffic

  • Personalize your browsing experience

You can disable cookies in your browser settings, but some features may not function properly.

 

 

5. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no system is completely secure, and information provided online may carry risk.

 

 

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties.

 

 

7. Accessing or Updating Your Information

You may request to:

  • View the personal information we hold

  • Update or correct your information

  • Request deletion where applicable

Simply contact us at [insert email].

 

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted here with a revised “Last Updated” date.

 

 

9. Contact Us

If you have questions about this Privacy Policy or how we manage your information, contact:

Champs Athletics
Email: info@champs-athletics.ca
Phone: (613) 590-6707